personnel or HR management - the benefits of a better motivated workforce may lead to a number of other benefits such as flexibility or increased productivity.
process improvement - benefits that allow an organisation to do the same job with less resource, allowing reduction in cost. internal management - benefits that are internal to the organisation, such as improving the decision-making or management processes. quality of service - benefits to customers, such as quicker response to queries or providing information in a way the customer wants. policy or legal requirement - benefits that enable an organisation to fulfil policy objectives, or to satisfy legal requirements where the organisation has no choice but to comply. Some suggested areas where benefits may be identified include: Instead of a desired outcome being the ability to process an application in one day rather than three, the benefit will be the saving of two days elapsed time, therefore providing better service to the public. When considering the benefits of a programme or project, it is useful to think in terms of outcomes - benefits to the business deriving from managed changes.Īn example may be where a new application processing system is being considered. How this is actually achieved will depend on the programme or project, but generally the team will analyse the objectives and proposed deliverables to develop a series of high-level strategic benefits. The programme or project team, led by the benefits manager, should explore and document all potential expected benefits, as well as any potential dis-benefits. Where appropriate, this role can be combined with that of the project manager. The Senior Responsible Owner and project manager should identify and agree a project benefits manager responsible for co-ordinating and developing benefits management activities. 
This stage is normally instigated and led by the project team. capture early thinking on measurement, ownership, timing and level of benefit management.consider and document the main benefits and dis-benefits expected.It will also highlight who will be affected, the level at which the benefits will be realised and early indications of when.
This will help to clarify the underlying reason for the investment. One of the first activities in the benefits management process is to identify, at a high level, what the expected benefits and dis-benefits of the particular programme or project are. to establish detailed benefit profiles for each key benefit.to identify who from the business area should be involved.to identify and understand the full range of benefits.Identifying and structuring benefits will enable you:
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